PRIVACY POLICY


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy, and all our other policies carefully, to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our site.

When you register, open an account, place an order, complete a transaction, verify your credit card and other banking details, arrange for a delivery, fill out a form, or enter any other information on the site(and as part of the buying and selling process), we collect and use the personal information you give us such as your name, address, email address and credit card information etc. to process your order, contact you regarding your order etc. We may send you emails containing information about other products, our site, new products, updates, newsletters, promotions, and special offers. If you do not want to receive such email messages, you may send your request to info@zenafogg.com.

We also use your information to send you service-related emails (e.g. account verification, purchase and billing confirmations and reminders, changes/updates to features of the site, technical and security notices). You may not opt out of service-related emails. We imply that you consent to our collecting and using this information for this specific reason only.

COOKIES


Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we may use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

In summary but not limited too, we use cookies to:

  1.  Help remember and process the items in the shopping cart.
  2.  Understand and save user's preferences for future visits.
  3. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer or mobile device warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn off or delete cookies, and other tracking/recording tools, some features on the site may be disabled. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents us or our business partners from tracking your browser’s activities in relation to the site, and for use in targeted advertising activities by third parties. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at info@zenafogg.com.

Further Cookie Information:

A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly if the ability to accept cookies is disabled.

To enhance your user experience, or help us improve and measure our effectiveness, we may embed code from third parties on the site. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube and others. These third parties may collect information about you, including IP address, cookies etc. in ways we do not control.

Our Privacy Policy ( and all other policy documents ) does not apply to, and we cannot control the activities of third-parties. Eg: PayPal, PayFast, Woocommerce, Facebook etc. Please consult the respective Privacy Policies, and all other policies of such third parties or contact such third parties for more information.

LOG FILE INFORMATION


Log file information is automatically reported by your browser or mobile device each time you access the site. When you use our site, certain log file information is automatically recorded. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the site, domain names, landing pages, pages viewed, and other such information, that help us learn about your browser and operating system, which may help you with your experience on the site.

WEB BEACONS INFORMATION:

When you use the site, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the site.

DEVICE IDENTIFIERS:

When you access the site by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by the site. A device identifier may convey information to us about how you browse and use the site. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the site. Some features of the site may not function properly if use or availability of device identifiers is impaired or disabled.

LOCATION DATA:

When you access the site by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the site. Some features of the site, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Use of certain service type information we collect about you:

We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our site; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems; (f) help you efficiently access your information after you sign in; (g) automatically update the application on your mobile devices.

Sharing of Your Information

We will not rent or sell your information into third parties outside our business and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:

  1. Who we may share your information with: We may share your information with third-party business partners and Trusted Users for the purpose of providing the site to you. Third party business partners will be given limited access to your information as is reasonably necessary to deliver the service, and we will require that such third parties comply with this Privacy Policy, or operate under a similar Privacy Policy.
  2. Who can see User Content: Any User Content that you voluntarily disclose for posting to the site becomes available to the public and cannot be removed, except by us in our sole discretion. Once posted on the site, User Content may not be removable from public view, as copies may remain viewable in cached and archived pages of the site, on other sites that have republished us, or if other Users have copied or saved that information. If you do not wish your User Content to be available to the public, please don’t post it on the site. Your username and if you choose to disclose it, your real name, will be published publicly. Once published your username and / or real name may not be able to be removed.
  3. Who can see your IP address: If you post User Content on the site while not logged in, your IP address will be published with your User Content in order to attribute your contribution to the site. Any third party service embedded on the site such as an advertiser, video provider, social network or other third party will also have access to your IP address.
  4. Who can see your email address: If you enter an email address, you will enable communication from the site and other Users. If you reply to users, your email address will be shared with these users. In addition, some email addresses such as info@zenafogg.com forward to a group of Trusted Users, who will use your email address to reply to the email.
ANALYTICS INFORMATION:

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the site. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the site.

 

THIRD-PARTY SERVICES


In general, the third-party providers used by us may only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own Privacy Policy’s in respect to the information we are required to provide to them for your purchase-related transactions.

For these and any other third party providers, eg. PayPal and PayFast etc., we recommend that you read their Privacy Policy’s ( and all their other Policy’s ) so you can understand the manner in which your personal information will be handled by these providers. We have no responsibility or liability for the content and activities of these sites and third parties.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our shop and or site, or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms & Conditions Policy, and or any other policy’s on this site.

We may receive information about you from third parties eg: If you access our website or service through a third-party connection or log-in through Facebook for example, by ‘liking’ or ‘following’, that third party may pass certain information about your use of its service to us. This information could include but is not limited to, the user ID associated with your account, (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our site, as well as provide you with updates if and when your friends join. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the site. You may also unlink your third party account from the site by adjusting your settings on the third party service.

Links

When you click on links on our shop, and or site, they may direct you away from our site. We are not responsible for the privacy practices and or policies, of other sites and encourage you to read their privacy and any other policy’s and statements they may have.

We are not responsible for the practices employed by sites or services linked to or from our site, including the information or content contained therein. Please remember that when you use a link to go from our site to another website, our Privacy Policy ( and any of our other policy’s ) does not apply to third-party sites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not control any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook, Google groups etc.) and you allow such a third-party access to you User Content, you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the site.

 

SECURITY


To protect your personal information through our payment gateways, PayPal and PayFast take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide PayPal and or PayFast with your credit card or any other information, the information is encrypted using secure socket layer technology (SSL) and stored with a SHA-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, they follow all PCI-DSS requirements and implement additional generally accepted industry standards. All transactions are processed through our payment gateways, PayPal and PayFast and are not stored or processed on our site and or servers.

Keeping your information safe:

We care about the security of your information, and use commercially reasonable safeguards to preserve the integrity and security of all information collected through the site. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from us, at all times. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the site may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the site, such as social networks. We will not be responsible for the functionality or security measures of any third party.

Storage and Processing:

Your information collected through the site may be stored and processed in South Africa or any other country in which we or our subsidiaries, affiliates, or service providers maintain facilities. We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from South African law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to South Africa or any other country in which we or our parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your Choices about Your Information

You control your account information and settings. You may update your account information and email-communication preferences at any time by logging in to your account and changing your profile settings. You can also stop receiving promotional email communications from us, by notifying us at info@zenafogg.com.

We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the site, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at info@zenafogg.com.

How long we keep your private profile information
Following termination of your User account, we may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes. For the avoidance of doubt, any information that you choose to make public on the service may not be removable.

 

DISCLOSURE


We may disclose your personal, and any other information gathered from the site, and or it’s third parties, if we are required by law to do so, or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms & Conditions Policy or to protect the security, quality or integrity of our site; and/or (c) to exercise or protect the rights, property, or personal safety of Zena Fogg Wildlife Photography, our Users, or others.

Sharing certain service type information we collect about you:

We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in this Privacy Policy. We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

 

SHOPPING


Our site shop is hosted on WordPress utilising the Woocommerce application. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data may be stored through Woocommerce’s data storage, databases and the general application. Please refer to their website www.woocommerce.com and make sure that you have read Woocommerce’s Privacy, and all other Policy’s.

PAYMENT:

If you choose a direct payment gateway to complete your purchase, PayPal or PayFast may store your credit card data, and or any other information you supply. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data may be stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information may be deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card, and other payment information by the payment gateways.

For more information, you may read our Terms & Conditions Policy. Please ensure that you have read all our payment gateway’s and any other third party Privacy ( and all their other ) Policy documents, through the links provided below.

www.paypal.com;
https://www.payfast.co.za/privacy-policy; https://www.payfast.co.za/end-user-agreement

 

AGE OF CONSENT, CHILDREN’S PRIVACY


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The site and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@zenafogg.com.

 

CHANGES TO THIS PRIVACY POLICY


We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. It is your sole responsibility to check and read our Privacy Policy, and all other policy’s relating to this site, our payment gateways and any other third party’s. By using any part of the site, its products and or services, you agree to our Privacy Policy, our Terms & Conditions Policy and all other policy’s on this site.

Your continued use of, and or access to the site following the posting of any changes constitutes acceptance of those changes. If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION


If you would like to: access, correct, amend or delete any personal information we have about you, or simply want more information, please contact us at info@zenafogg.com